Shipping policy
Shipping Policy
Welcome to our store! We are committed to delivering your order quickly, safely, and smoothly across UAE.
Shipping Information
- We offer delivery all over Pakistan.
- Orders are usually processed within 24–48 hours.
- Delivery time is typically 1-2 working days depending on your city and location.
- During sales, holidays, or high order volume periods, delivery may take slightly longer.
Order Confirmation
After placing your order, our team may contact you via call or SMS for order confirmation before dispatch.
Cash on Delivery (COD)
We offer Cash on Delivery service for your convenience. You can pay at the time of receiving your parcel.
“First Check Then Pay” Policy
To ensure customer satisfaction, we offer a “First Check Then Pay” facility in selected areas and on selected products.
Terms & Conditions:
- Customers are allowed to check the parcel before making payment to the rider.
- Product can only be checked for verification purposes (correct item, size, color, and condition).
- Product usage or trial is not allowed before payment.
- If the product is damaged or incorrect, you may immediately contact our support team.
- This service may not be available in all cities depending on courier policies.
Shipping Charges
- Free Shipping may be available on selected products or promotional offers.
- Any applicable delivery charges will be clearly mentioned at checkout.
Delayed or Failed Deliveries
In case of delays due to weather, public holidays, courier issues, or unexpected circumstances, we appreciate your patience and understanding.
If your order cannot be delivered due to incorrect address or unavailable contact details, our support team will contact you for assistance.
Need Help?
For any shipping-related questions, feel free to contact our customer support team. We are always happy to help.
